DL02 Quick Guide

Here is essential information about this product, including video tutorials, user manuals, FAQs, and compatible accessories.
User Manual
APP Download
FAQs
☟ How does this smart lock protect user privacy?
The camera only activates when the doorbell is pressed, and the app cannot proactively wake up the camera.
Additionally, no video footage is stored, ensuring privacy is maintained.
It follows the privacy regulations of Door Locker products.
☟ What should I do if the lock runs out of power when no one is home?
You can use a power bank to charge the lock temporarily for unlocking, or use the physical key. Both methods are designed for emergency access.
☟ What if I lose both the key and access card?
Since the key is uniquely paired with the lock cylinder, you'll need to replace the entire lock cylinder.
There are no universal keys for this system.
☟ How many fingerprints can the lock store?
It supports up to 50 fingerprints, with a 0.3-second recognition speed for quick access.
☟ What are the available unlocking methods for this smart lock?
Fingerprint (50 fingerprints max, 0.3s recognition) App unlock (via doorbell wake-up, within 5m Bluetooth range) Access card Password (supports 300 passwords, including temporary codes) Physical key (2 keys included, recommend careful storage)
☟ What are the installation specifications for US-style entry doors?
Lock hole diameter: 2-1/8 in (53.975 mm) Distance from door edge to lock hole center: 2-3/4 in (69.85 mm) , 2-3/8 in (60.325 mm) Door thickness: 1-3/8 in (34.925 mm) to 1-3/4 in (44.45 mm) Deadbolt hole diameter: 1 in (25.4 mm)
☟ Can I set temporary passwords for guests?
Yes, the lock supports temporary passwords, which are ideal for cleaners, visitors, or short-term access without sharing permanent codes.
☟ What precautions should I take with the physical keys?
The lock comes with two unique keys that pair specifically with the cylinder.
Store them in a secure location, as losing them requires replacing the lock cylinder.
☟ How many user passwords can the lock store?
It holds up to 300 passwords, allowing multiple users to have unique codes for easy access tracking.