CarPlay Adapter RC26
Here is essential information about this product, including video tutorials, user manuals, FAQs, and compatible accessories.
Reference Video
User Manual
FAQs
☟ Why is the CarPlay Adapter running laggy/delayed?
The CarPlay Adapter may experience lag or delays if too many apps are running in the background or if the adapter overheats.
We recommend avoiding running multiple apps simultaneously, clearing the cache regularly, and ensuring sufficient space for proper heat dissipation.
☟ Why is video playback lagging?
Video playback lag may be caused by a weak WiFi signal or slow internet speed.
Please check if the WiFi connection is disconnected or if the signal strength is too low.
Verify whether your internet speed supports the current video resolution—if the speed is insufficient, try switching to a lower resolution.
☟ What should I do if CarPlay/Android Auto fails to connect or disconnects unexpectedly?
If the CarPlay Adapter is connected to two or more phones simultaneously, it may cause CarPlay/Android Auto to disconnect.
Please avoid connecting multiple phones at the same time.
Additionally, connection failures or unexpected disconnections may occur if your phone is outdated.
Ensure your phone's operating system is updated to the latest version.
☟ Is it possible to install additional applications?
Yes, the CarPlay Adapter supports installing additional applications.
Before installation, please ensure the CarPlay Adapter is connected to the internet.
☟ The time keeps resetting.
The CarPlay Adapter does not have a built-in battery, so it cannot retain the time after being powered off.
However, it will automatically sync to the current time once connected to the internet.
☟ The CarPlay Adapter restarts frequently.
Frequent restarts of the CarPlay Adapter may be caused by a loose or poor USB connection.
Please check if the USB data port (or the connection between the adapter and the port) is loose or improperly connected.
☟ How can I confirm if my car model is compatible?
The CarPlay Adapter is compatible with all cars that support wired CarPlay or Android Auto.
☟ How to confirm phone compatibility?
Apple phones: iPhone 6 and later models running iOS 10.0 or newer;
Android phones: Devices running Android 11.0 or newer.
☟ A specific application is not working.
To ensure normal use of the applications supported by the CarPlay Adapter, please update your phone's operating system to the latest version.
☟ When connecting to CarPlay/Android Auto, not all applications installed on the phone can be used within the CarPlay/Android Auto interface.
The availability of applications in CarPlay/Android Auto is determined by the CarPlay/Android Auto platform itself.
For details on supported applications, please refer to the official documentation:
https://www.apple.com/ios/carplay/
https://www.android.com/auto/
Accessories
If any of your accessories are broken and need replacement, if you want to purchase one, or if the accessory you need is not listed here, please don't hesitate to contact us. We're here to assist you.
Cables
Remote Control