Trail Camera TC40

Models with built-in AI models achieve high accuracy during daytime in good lighting conditions when recognizing objects head-on;
however, the false positive rate remains significantly higher at night and when objects are viewed from the side.
We recommend retaining “full-frame” video recordings and not relying solely on recognition results for decision-making.

The device comes with a 4G SIM card that provides unlimited data for the first 7 days.
It costs just $19.90 per camera per month; pay $99.90 for 6 months of service and save 16%; pay $169 for 12 months of service and save 30%; or pay $259 for 2 years of service and save 46%.
You can view live video or download recordings anytime, anywhere. (A separate subscription is required for each camera; a single plan does not cover all devices.)

IP66 is the standard protection rating for 4G hunting cameras and can withstand outdoor conditions such as heavy rain and snow.
Taking a typical IP66 model as an example, the operating temperature range is from -14°F to 122°F (approximately -10°C to 50°C).
However, water resistance depends not only on the device's rating but also on whether the sealing gasket is intact and the battery compartment is securely closed;
A worn-out or missing gasket can allow water or insects to enter, leading to false alarms and malfunctions.

Because the solar panel is designed to “maintain battery charge,” not to “charge from zero.”
Before installation, you should charge the built-in battery for 12 hours using a 12V input; if the battery has been deeply discharged, it may take several days or even weeks to return to a usable state relying solely on the solar panel.
Under normal sunlight, the solar panel can maintain a full charge, provided the system itself is not in a low-battery state.

Could you please try the following troubleshooting steps carefully and correctly?

① Confimm remaining cellular data availability.
② Ensure the camera is not powered off due to low battery.
③ Try restarting the camera and reconnecting it to the app.

If the issue still persists, please contact us with the Order Number and a description of what you have tried, so we can provide you with a solution as soon as possible.
We're committed to ensuring that the issue is completely resolved for you, and we appreciate your willingness to give us the opportunity to make things right.

Could you please check the picture below to see where to recharge (the service) in the APP?

If there is still remaining data balance, please refer to the picture below:

If there is no data balance, please first refer to the picture below, then follow the steps to reconnect the device: 1. Ensure that the camera still has power, restart the camera, and press the reset button for at least 10 seconds to reset it successfully. 2. Wait for the indicator to turn solid blue, then open the app, scan the QR code on the camera to connect. 3. Follow the steps to add the camera to the app.


If the issue still persists, please contact us with the Order Number and a description of what you have tried, so we can provide you with a solution as soon as possible.
We're committed to ensuring that the issue is completely resolved for you, and we appreciate your willingness to give us the opportunity to make things right.

Could you please try the following troubleshooting steps carefully and correctly?

① Format the SD card before insertion.
② Ensure you're using the correct SD card type as per the user manual.
③ Format the SD card by inserting it into a computer with a card reader.
④ Try using a new SD card (contact us for confirmation on SD card specifications).

If the issue still persists, please contact us with the Order Number and a description of what you have tried, so we can provide you with a solution as soon as possible.
We're committed to ensuring that the issue is completely resolved for you, and we appreciate your willingness to give us the opportunity to make things right.

Could you please try the following troubleshooting steps carefully and correctly?

① Verify notification setting is enabled.
② Ensure your phone authorizes the app for push notifications.
Please refer to the video on how to authorize the app for push notifications:
Android Devices
iPhone

If the issue still persists, please contact us with the Order Number and a description of what you have tried, so we can provide you with a solution as soon as possible.
We're committed to ensuring that the issue is completely resolved for you, and we appreciate your willingness to give us the opportunity to make things right.

The life of the battery depends on the setting and surroundings:
1. Video Recording setting:
    The shorter the video length set, and the longer the battery life will last.
2. Trigger frequency:
    If the cameras are triggered frequently, the camera will be weaked up frequently to take videos.
    The higher the trigger rate, the faster the power consumption.
3. APP operation:
    Enabling the APP frequency will consume a lot of batteries as well.
4. The environment for solar charging panel's :
    If the sun is not very bright, or if it is frequently cloudy or rainy, the solar panels will not be able to recharge as quickly as the camera's frequent triggers will drain the battery.